ROLE: User Experience, Interaction, Visual Design & Art Direction.
TECHNOLOGY: Flash & HTML
FUNCTIONS: Customer Experience Lead for the refresh of Wells Fargo Online Banking that focuses on improvement and expansion of the private loan product line, credit card reform, Wachovia merger integration, bank owned properties, and the Wells Fargo Online Banking Tours. CX tasks include: gathering, creating and integrating briefs, mockups, wireframes, wire mocks, sitemaps and copy decks. Liaison and project management with outside vendors.
Wells Fargo & Company is an American multinational banking and financial services holding company with operations around the world. Wells Fargo is the fourth largest bank in the U.S. by assets and the largest bank by market capitalization.